Valentines Day Preserved Roses - Free door to door delivery with Hong Kong.

Orders FAQ

1. I have problems completing my online order. What should I do?
Please send an E-mail to service@charmoire.com . We are happy to assist you.
 
2. Can I cancel or change my order?
Unfortunately once your order is confirmed, we are unable to make any adjustments. To avoid problems, please make sure to double check your orders before clicking “Confirm Order”.
 
If your address, telephone number or name is incorrect, please contact us asap.
 
If the item(s) is sent out and returned to us, a further charge may apply for re-sending your order to you.
 
3. I have a question with regards to my order. What should I do?
Please send an E-mail to service@charmoire.com . We are happy to assist you.